Frequently Asked Questions
Everything you need to know about your Meller experience.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping takes 2-4 business days, while international delivery ranges from 5-10 business days depending on your location.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all original packaging and tags attached.
Do your sunglasses offer UV protection?
Yes, all Meller sunglasses are equipped with polarized lenses and provide 100% UV400 protection to ensure your eyes are fully shielded from harmful ultraviolet rays.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
All Meller products come with a 2-year warranty against manufacturing defects. This does not cover normal wear and tear or damage caused by misuse.